Dolce Vita Salon seeking a Customer Experience Representative (part time)

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Premier Salon Dolce Vita seeking customer Experience Representative to join the team

Dolce Vita Salon and Nail Spa, the premier salon located between two great communities of Newport Hills and Newcastle, is inviting a part-time Customer Experience Representative to join our team.

Dolce Vita Salon and Nail Spa Newcastle Diamond Awards Sponsor

As the Customer Experience Representative you will be an integral part of the management team & your leadership will set the tone for ensuring that our clients will always be “Raving Fans” of Dolce Vita Salon. We are looking for a strong individual who wants to deliver a “10” consistently in customer service and is dedicated to making an impact on the continued growth of Dolce Vita Salon. Our vision for this position is that it becomes full-time with more leadership responsibilities as our business continues to expand.

Expectations
•Strong appreciation for consistently reaching a “10” toward the client experience
•Consistently has a positive attitude & maintains it throughout the day
•Consistently offers an amazing client experience either in person or on the phone
•Consistently participates and communicates to clients regarding services, products and promotions/special offers
•Consistently provides a friendly phone demeanor and professional appearance
•Consistently shows a team spirit and is dependable
•Consistently contributes and participates in the continued growth of salon
•Consistently maintains positive communication with client, management & team members
•Consistently prioritizes and organizes tasks and activities

Responsibilities
•Appointment scheduling/confirming appointments & front desk reception
•Greet and check-in/check-out all clients
•Finalizing all clients purchases and sales
•Opening and closing procedures
•Merchandising and selling retail
•Computer data entry/client info/working cash drawer and sales reports
•Housekeeping, product inventory, laundry
•Maintaining reception and retail area
•Willingness to perform other duties and projects that are requested by management

Requirements
•Service industry experience (e.g. salon/spa or restaurant host/hostess)
•Friendly phone demeanor and professional appearance
•Energetic, friendly, outgoing personality
•Comfortable using computer-based booking software (Millennium)
•Knowledge of social media
•Schedule will be Wednesday, Friday (10 a.m.-6:30 p.m.) & Saturday from 8:30 a.m. — 5:30 p.m. (must be flexible to stay later if needed)

Compensation
•Hourly rate: $10.00/hour
•10% commission on retail sales
•Discounted and/or free employee services (hair, nail, skin care, lashes)

After reviewing our expectations, you can commit to reaching a “10” in Customer Experience and can work the required days and hours, we would like to hear from you. Please email your cover letter and resume to info@dolcevitasalonandnailspa.com

Qualified applicants will be contacted regarding interview scheduling.

Visit our website Dolce Vita Salon and Nail Spa for more information about the salon and you can visit usDolce Vita Salon and Nail Spa on Facebook and Yelp to read all of our raving reviews!

Dolce Vita Salon and Nail Spa
12018 SE 60th Street at 119th, Bellevue, Washington

Location: Newcastle
Compensation: $10/hour
This is a part-time job.
Dolce Vita Salon seeking a Customer Experience Representative

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